LoveCafe

Privacy Policy

Last Updated: June 18, 2025

1. Introduction

At Social Work AI Assistant, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

2.1 Personal Information

When you register an account, we collect:

  • Name and email address
  • Professional credentials (optional)
  • Password (stored in encrypted format)

2.2 Usage Data

We collect information about how you interact with our services:

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Feature usage patterns

3. Use of Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions
  • Send administrative information
  • Respond to inquiries and offer support
  • Improve our AI models and service quality
  • Monitor usage patterns and conduct analysis

4. Client Information Privacy

We understand that social workers handle sensitive client information. Our platform is designed to maintain the highest standards of confidentiality:

  • All client-related data entered into our platform is encrypted both in transit and at rest
  • We recommend that you anonymize client information when using our AI tools
  • We do not use client-specific information to train our AI models without explicit consent
  • You retain full ownership of all client information entered into our system

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

Our service may contain links to third-party websites and services. We are not responsible for the content or privacy practices of these sites and encourage you to read their privacy statements.

7. Your Choices and Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate personal data
  • Request deletion of your personal data
  • Restrict processing of your personal data
  • Data portability
  • Object to processing of your personal data

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@aiandsocialwork.com.